Customer Ratings & Reviews

Always buy your warrantee geek squad os always to help you

The airfryer has been a wonderful addition to our kitchen and we use it often to cook many of our different meals everyday and it is so easy and takes a lot less time and is a lot less cleanup with no grease. The taste of the food is good and does not have that greasy sticky feeling. With this protection purchased it brings peace of mind knowing that the air fryer is protected should anything go wrong definitely would recommend buying the added protection.

Geek squad has always done well with their replacement products. I wish the cost was a little less for this, but sometimes with the expensive products its worth it. You can also check with the makers of the products as they do returns as well for free sometimes or just shipping if a product of theirs doesn’t work. I did this with a few products and sent them the Best Buy receipts. All depends on the company though.

I buy Geek Squad on my devices, especially worthwhile for gaming keyboard or mice. The do wear out. Returned item after almost 2 years of useful service with an issue. Walk out with an updated model for $10 more and buy another Geek Squad Protection Plan. Cheaper than replacing and you gain peace of mind throughout the ownership of knowing you will not have to layout another $100 bill if it breaks.

Good protection for your purchase. They respind very well

I usually dont buy service plans but the price was so low it was worth the gamble. Especially since the printer failed after only a few years because a tiny plastic tab that held the ink cartridge broke and cost more to fix than to replace the printer.

Great to have especially if you buy things like electronics!

The agents did a wonderful job helping us!!!!!!!!!

I am very pleased with this service. I have used it many times & it is well worth the cost & satisfaction of this service. It is something I feel safe having and something I will continue to use. Very pleased as I am not that experienced in any technology and it helps to be able to go where experience counts & that is the Geek Squad protection.

Unless what you are buying is super cheap - always get the warranty from BB. I've had to use it to replace a TV and now will need it to replace a printer. Get what you can afford.. the most years they offer if you can. After the panel going out on my old TV, got a new one no issue. Hopefully will be the same when I take my printer in next week if they cannot fix it.

Long time Best Buy customer. I prefer to investigate electronics in person and not buy sight unseen online. I also get accident protection and support services on my electronics, which means Geek Squad when buying at Best Buy. I always get value for my dollars. Staff has been good about discussing my options with me so I can make an informed decision about repair or replacement. It is not about just selling more product. I appreciate that. I have used Geek Squad in Massachusetts and Florida, and the knowledge level and customer service has been high in both places.

The technician who assisted me with my printer issues was outstanding, and patient and worked hard to solve my network connection issues. He also consulted with Google Fiber tech support to ensure the settings were correct.

Best warranty out there!! They have never let us down!!

Geek Squad has been great so far. I had them install all of my programs for my MacBook Pro and then went in for a session after it was all installed and had them do a quick tutorial on features because I have gone from years on PC products to Apple. I have also called them on the phone at night and had to wait a little longer than I would have liked but that is kind of the world today. They were responsive and answered my questions. It is good to have this protection, I have a small business and work from home, so I don't have readily available tech support.

Wonderful, experience - I always buy best buy products, because the customer service anywhere else is not very good at all. if they could just change their phone center, we can actually call the store and talk to the amazing employees locally that they have. That is my only issue.

So far, so good! .

The Geek Squad protection plan has been pretty good but just recently the four-year-old grandson hit the TV with a stuffed animal messing up the screen and take classes nothing we can do about it you got to buy new TV I was like wow that's the first

I'm a long time Best buy customer and I have been with their geek Squad program for a long time. It gives you peace of mind knowing your product would be replaced by geek Squad within a four year period.

Returned a printer because it was not a wifi. My mistake. The return was easy and was able to track with a confirmation that it safely made back to the store. My account was swiftly reimbursed.

Always get the warranty it's worth it get the warranty