Customer Ratings & Reviews

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

Geek squad always take care of the customer problems and they are very helpful and professional

Geek Squad Product Replacement is one of the best things I have ever done for my purchases, Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, my protection plans have covered my devices more than once.

My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Having product protection is a must, geek squad service will get you squared away.

This is a true life saver Just pay the $39 Uou will get a new printer when the old breaks down

I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

Best buys geeks are very useful fast and professional, something I don't always find in Europe! Michael

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

I hope I don’t need to use it but the service and value are good to have for such an expensive printer I got

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

I haven't used this yet.Hopefully it truly does help when I do need to replace something

Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!

This is the best money spent ! Love the support ! I can always count on you

Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.