Customer Ratings & Reviews

Get it so you don't have to worry about your purchase! Its easy.

I haven't needed to use this product replacement warranty. It gives me piece of mind knowing I have it if I need it.

Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

Very good for a protection plan helps to have this in devices

They did a very good job. They were on time, and very knowledge and polite.

I had the Geek Squad 2 year plan on a previous Epson printer. Had problems with it, Best Buy refunded my money no question ask. I buy the plan 2, 4 or 5 plan on higher price items. worth the money.

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

We are very happy with our product and would recommend it to everyone

Perfect i love it and it was very fast shipping . Perfect

Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

I bought this service plan for a new HP Printer. Best Buy stands by its service plan if it's necessary to use.