Customer Ratings & Reviews

Very happy with this product gets everything done perfect

Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

The geek squad protection plan is a great option. They installed my Bedroom Tv. TECH was timely and knew what to do! Very happy with my purchase and install!! Go Geeksquad!!

I buy ALL my electronics and appliances from Best Buy because of the warranty offer. I've used the warranty and they basically will give you your money back if they can't fix it.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

Amazing, I enjoyed lot I would buy it again. Thanks

excelet product and services, i love to work with this company

I have never had a problem with Geek Squad. These guys are awesome. They are completely professional and it is a no hassle process if you ever need support or ever have to return anything.

Happy I bought this otherwise I would have to buy a new one

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

They are very helpful and they always help me with my purchases and stuff

This product replacement gives me peace of mind, i returned a product because of issues and it was done right away, the product was replaced immediately.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

this is the best thing i could have gotten for my printer, 3 months before it expired my printer broke, i took it back and it was replaced without any problems.

got this to cover my repacement epson printer, well worth the money, I already went thru 3 printers and it cover all replacement

Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

Ease of mind to know if anything happens to the printer.