Customer Ratings & Reviews

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

Love getting the protection needed to be cover at all times

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

Super helpful. Really available! Can call or go in for help.

I know some people say that these plans are scams, but I disagree. The peace of mind of knowing I can get a new one if it breaks without having to budget for repurchasing is well worth it. It is always a hassle free process.

Great peace of mind when your radio, tv, or computer need repaired or need to be troubleshoot. I am not an electronics person at all, leave that to the experts, aka Geek Squad!

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

I love this protection. I have taken my electronics in for help as well as calling them and letting them help me over the phone. The team is very helpful and knowledgeable. I continue to renew my warranty when my 2 years is up.

Very useful additional service, worth getting depending on your needs.

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

I always buy service plans and always seem to use them. I haven't been disappointed.

I have used geek squad and have always had a good experience with the service

Good to have just in case your products get image.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

Geek Squad has been the best investment we have made. Any time we have a performance issue with any of our devices on the program m we contact Geek Squad -- either on line or in the store. We would be lost without them.

It is really good to get warranty on your electronics because you never know what can happend and I have had really good service from the geek squad they are very friendly and reliable they try to help ypu in the best possible way

4 Year Geek Squad protection plan is why I come to buy most of my electronics. Knowing that Geek Squad will make sure my items run like new for the next 4 years

Great value for it's price. I would recommend to everyone.