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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11123 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,123 reviews
  • Rated 5 out of 5 stars

    Only Way To Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronic items, it's always worth it to buy the extended Geek Squad Warranty...You never know when something might go wrong...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to redeem when my printer stopped printing. Loved that I didn't have to hassle with leaving it for repair, they just replaced merchadise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend with higher ticket items. No sense in spending good money and having it break down outside of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson recommended this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan is always a best practice. I haven't had to use it but from previous other purchases I have found the plan to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad at my Cary crossroads location always provides great customer service whenever I come in for service or general questions about products purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fix all my tech I buy from Best Buy and even though the prices are a bit high, they are great at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my tablet daily, it has so many features I am still learning them all, it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful, they explain what can and cannot be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is good with returning or repairing there items at times only had one incident where i had to get loud to get stuff done properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection regularly on purchases. I would have never thought I needed printer help, but it has been very helpful to have someone remotely be able to work out glitches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get replacement warranties as they often pay off. For a few extra bucks, if my device fails for almost any reason, I can bring it to the nearest Best Buy and get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used it before they solve my problem it takes time but it solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert help that can save the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is something that puts you at ease knowing that you have experts to help when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought electronics, vacuums and other various things at Best buy. I have always gotten the warranty and I highly recommend doing so. In addition to manufacturer warranty this is added protection.

    I would recommend this to a friend