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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11124 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 11,124 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each serviceman that comes to help with our problem are professional and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lauren. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 4 out of 5 stars

    Geek Squad service worth it if you don't like tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY HP COMUPUTER BECAUSE IT PROVIDES ME GREAT TECHNICAL FEATURES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad coverage for my products. Easy to take for repair close to home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have a replacement plan on such a quality item. Great price for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent printer and the color output is superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy knowing they replace or repair any product under the warrenty. Thus has happened before and they replaced it without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is always best to get the warranty. This warranty replaces products for four years so I thought it was a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to purchase a 2-year Geek Squad Product Replacement specially if you have kids. You will feel secure that whatever happens to your product you can always go to Best Buy and they will replace it for you as long as there is no major damage. I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plans are well worth it. No servicing, just a replacement if the item breaks. Our printer stopped printing correctly and we got to exchange for a new one same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the 2 year warranty, had issues with a keyboard after a year and they replaced no problem and even extended the warranty an additional 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item, but in the past have answered questions and fixed the issues on other items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depend on the Geek Squad with new Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek Squad service as if anything goes wrong with my printer, I am covered. It is cheaper than buying a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really learned my lesson by not getting the extra coverage ad just after the item had a break-down and I had to pay for the repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy electronics you need this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent if you have any problems with his printer or any type of electronics are there to help and if need be replace I highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the heek squad has this option to protect my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-4 year Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 4 year product replacement service is a good coverage for my printer and computer and it is a peace of mind for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad product replacement is legit. Bring in your item and they will send it off an in a week you have your new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for Best Buy Geek team. Simpler to use and resolution is very quick. But with most products from Best Buy. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is one of the best in the game. Simple to drop off and pick up if possible. If not give card at value to get something else.

    I would recommend this to a friend