Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6384090
See Details

Customer reviews

Rating 4.7 out of 5 stars with 11138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,138 reviews

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if something happens to our devices geek squad would replace it for us.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • totaltech maintenance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have your tech equipment maintained the way it is supposed to run best bet ever

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Glad we had it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. I ended up having to return the printer and was able to replace it easily.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Very useful when a product fails

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to trade my brother printer (which malfunctioned) on a new HP printer. Transaction was very easy to handle at the store

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my products, I am glad I paid for this coverage.

    This review is from 4-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Service Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the pleasure of purchasing & utilizing Geek Squad's product protection and was pleased with their coverage and excellent service.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • copy that

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues getting the copier online , but they resolved the problem.

    This review is from 4-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great to have when you have a problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the replacement service once. It was easy and no issues to get a replacement

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were of great help to mount and install everything, perfect when you don’t know what you’re doing

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Lionel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and understanding…they take good care of you as well

    This review is from 4-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • a must have warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike some protection plans this one actually honors their warranty

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!

  • As promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Best Buy's protection plan many times in the past and when something went wrong they honored the warranty with no trouble at all.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Best Buy protection plans. I purchase on everything I buy that is expensive they covered my Astro headset gave me new one

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Didn't need to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to purchase the geek squad protection. Since i was giving it to my daughter it was worth the price paid for the peace of mind

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty it is a full replacement warranty I like the idea that they will replace my printer and not send it out to be repaired!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Bought a robot sweeper. It broke they gave me a new one no questions asked

    This review is from 4-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I had this replacement plan on my old printer so that before I threw it out the window, I called the Geek Squad and was advised .

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service delivered quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan on anything $500 or more. I found it to be very necessary

    This review is from 4-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Better than manufacturers warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any electronics without purchasing the geek squad protection plan. They do what they say with no questions asked .

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 230, Showing 4,581-4,600 of 11,138 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.