Customer Ratings & Reviews

If you're concerned about a particular product when purchasing at BestBuy; this product will set your fears aside. BestBuy's product replacement service will put your mind at ease.

Happy with my printer. Not the fastest but saves me time and money.

i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

The geek squad is like having your personal team for all your computer related issues

Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

Well worth the cost. I highly recommend the product replacement for high dollar items.

When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

Purchased this to protect the new printer I bought to replace the last one that stopped working right after the manufacturer’s warranty expired. I didn’t buy this extra protection for that one. DOH!

I buy GSR on all major purchases. Murphy's Law has taught me that if something is going to break, it will be the day after the expiration of the manufacturer's limited warranty. My experience with the Geek Squad replacement process has always been positive.

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

I've learned never to purchase anything without a protection plan and the Geek Squad has followed through every way. There's never been a problem in identifying my purchases and they always follow up with a call to make sure everything is in working order.

They help you with anything you need or if you don’t understand something they help you out

Keep in mind that by the time you need to replace the item it may not exist anymore in which case you get a similar item or store credit .

Great plan to protect your items and tech from any problems.

I’ve had 2 of my multiple printers go out and I would never buy another printer without buying the 2 year replacement warranty. They were great and replaced it with a new one without question.

Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!