Customer Ratings & Reviews

Piece of mind for a great price. Hope I don't need it but it's there just in case.

Its good to have the satisfaction of knowing there is a squad backing your service corner.

Great option for my husband who is technologically challenged.

I haven't needed them yet and I hope I don't have to. They've always been really good.

Hopefully I don’t need to use it but it’s definitely convenient to use!!

Very affordable plan for worry free coverage for the next 4 years.

I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

This plan is very well price for the product i purchased and i have used geek squad in the past and they do honor there warrenty.

I purchase Geek Squad on most of my purchases from Best Buy. There are a few times I was glad I did. I needed it. Best Buy is true to their word on honoring Geek Squad. I've had to get replacements on some items I purchased, and Best Buy Geek Squad had me covered with no additional out-of-pocket payments required.

Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

I almost always buy the warranties. With so many products being made outside of the US, they break more often in my experience. So the 4-Year Geek Squad Product Replacement is worth the peace of mind. The Geek squd is good about repairing of replacing defective products. Their service is efficient, professional and punctual.

Due to the Pandemic, I had to purchase equipment to support a second location to virtually work from. I have had a lot of experience with all-in-one systems lasting for years. I purchased an all-in-one printer from Best Buy and reluctantly purchased their Geek Squad replacement agreement because it seemed like it would not be used. The all-in-one failed after 5 months and when I returned it to Best Buy, the Geek Squad immediately issued me a pro-rated value towards the purchase of a new printer. Because of this experience, I quickly stepped up and added Geek Squad Replacement to the new system.

I HAVE NEVER EVER, EVER NEVER BEEN DISAPPOINTED BY A SINGLE BEST BY SALESPERSON, MANAGER, OR EMPLOYER OF ANY LEVEL WHEN I HAVE NEEDED TO RETURN A PRODUCT OR PIECE OF EQUIPMENT THAT NEEDED TO BE RETURNED WHILE STILL UNDER MY EXTRA PURCHASE WARRANTY OR MANUFACTORS WARRANTY ... IT ANY PRODUCT THAT I EVER PURCHASED STOPPED PERFORMING BEFORE SAID WARRANTY EXPIRATION DATE ... BEST BUY ACCOMODATED MY NEED TO HAVE THAT PIECE OF EQUIPMENT OR PRODUCRT, WITHOUT HASSLE OF ANY KIND ... BEST BUY TREATS ITS CUSTOMERS THEY WAY THEY OR ONE OF THEIR FAMILY MEMBERS WOULD LIKE TO BE TREATED.

I have never used insurance for electronics, I hope it is worth what I pay for it.

Geek squad is top notch, when I need help they are ready.

The agents reviewed how to use the printer as well as helping me get it to the car.

The best warranty in the business recommend it for every purchase!

I purchased the geek squad replacement plan for a printer which has received much use for mainly photo printing. The printer has served me well although there have been some occasions where I've run into some issues. The first was related to an ink system failure which was replaced on the spot. The second was related to the printer no longer producing black ink. While a replacement was not immediately available for the second incident, I received a reimbursement of the purchase price. Both experiences were hassle free. In the future I plan to use the funds towards a compact photo printer such as the Canon Selphy and a portable document scanner.

Great to have in case of accidents… if you’re worried about broken TVs or computers or whatever you buy… make sure to have this safety net!

I buy my electronics from Best Buy because of the good prices and the selection of products. And as important as those things are most important is the replacement protection. I get this on anything I buy because its just the easy button. I something fails (and we all know this happens with PCs and other electronics) I just pop on over to Best Buy and they give me a replacement. The Best buy policy on product replacement is better than any other place you can buy electronics. Have used it several times. Worth the money just get it.