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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 11,015 reviews
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the idea that for four years if something goes wrong with my printer I have someone to call. Also if something goes wrong it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two pairs on speaker head phone and we're very happy with them. We bought 4 external speakers and we're very happy with them. We bought a WiFi attachment to use with our new speaker head phones and it works quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost for instant satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Product Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy was able to set-up my new system and examine it to confirm it's running smoothly. Geek Squad tech support answered all of my questions as well. This added coverage plan is a great way to product your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is important you have yours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grooms guaranty program. You pay it one time and they change your device whiteout problem. I’m using it for my printer and I had to changed it and they did it. No questions no argument, nothing. Is. Important you have your

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always Purchase the 2-Year Geek Squad Product Re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Samsung products have never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the products. I have several and I use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a product without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a product without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is mandatory to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty for our Epson printer and it will cover the printer for anything that could happen to it. It covers printer failure to accidental damage. We feel safer just knowing our investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the 2 year protection plan for any malfunctions and defects in the printer. Great piece of mind to know that I can return the defective printer and get the same purchase price to use for another printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on Best Buy Geek Squad Warranty. Always there for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

    I would recommend this to a friend