Customer Ratings & Reviews

Great knowing there is a 4 year replacement policy.

They mounted my big sceen tv. Helped me install apps

Always love the two protection on all my expensive products so I get it because they just switch out anything you brake on accident. Also check what it cover when they explain it to you.

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.

Never had an issue, love this and i would recommend to a friend.

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

Great for everything to shop for smart TV and Bluetooth

Make sure to protect your new purchase. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your device fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

I good value. It coverage is also great. Wood recommend it

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

Replacement printer was effected almost immediately by a very customer-friendly agent.