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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,015 reviews
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy that I purchased this protection plan. I got a refurbished printer, so I was nervous about that, but knowing that its protected and supported made me feel comfortable buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warrenty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this to insure my new devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect i love it and it was very fast shipping . Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, I have had no problem with the monitor except that the tab over the CD cover came apart months ago, which gives me a problem when I try to download music. I should bring it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orientation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller explained very well about the product. It works as she told me!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gook squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a protection plan helps to have this in devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security for your large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it so you don't have to worry about your purchase! Its easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headache reliever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with geeksquad, its always worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an absolute must! I have no issues with repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value on the right products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty, WHY NOT?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not going to spend the $10, but i saved so much money on the printer,i figured why not. Plus, the fact, it would cost more to ship within the 1st year back to HP with the 1 year I have with them. it is easier to bring it back to best buy, should i have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a printer I purchased the previous year went to the store not knowing what to expect..had the Geek Squad warranty ..left the store within 10 min with a new printer anf a gift card..EXCELLENT..service..couldn't believe the customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always a great idea to add the product replacement. in essence the subscription pays for itself I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have, especially when it covers multiple product assistance!!

    I would recommend this to a friend