Customer Ratings & Reviews

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)

Well worth gettint extra protection. Never given a hassle when it comes to fix or replace an item. Love this protection plan, love the staff, they always take care of us.

Basically if you buy a high ticket item from Best Buy and you need the additional coverages to keep the machine or appliance or computer running this is the best thing that you can do

I bought this service plan for a new HP Printer. Best Buy stands by its service plan if it's necessary to use.

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

There is nothing convenient and practical to have more protection for your devices by and I used it once and the entire process went smoothly. This is incredible warranty and service.

excelet product and services, i love to work with this company

Printer works well. Printer quality is excellent. Unfortunately, set-up can be painful, and you have to use the app to set it all up. It is not a simple plug & play.

Good to have just in case your products get image.

These warranties that geek squad provides us are among the best I’ve seen.

Good printer I have been using it daily and it’s like new

Well worth the money, just incase we need it!! Hopefully we won’t, but just incase

I've used there warranty before on a printer, and I can say it was worth it. Know that it isn't a scam. You want to ask yourself if you would rather pay 14 dollars , to cover something worth 100+. If you use it frequently, think about protecting yourself!

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

When my last printer went bad I had bought the geek squad 2 year free fix or replacement and they checked out my faulty printer and gave me a new replacement. I also bought the 2 year protection with this new printer and would not do without their protection!

Love getting the protection needed to be cover at all times

Geek squad is a service I didn’t realize I had initially, but I was glad to realize I did!

The agents connecting my TV and download them all to my devices

Super helpful. Really available! Can call or go in for help.

Geek Squad great just remember it’s easier to get hep if you make an appointment.