Customer Ratings & Reviews

Do not buy any product without Geek Squad! No questions asked replacement is amazing! Which makes me buy even more stuff from Best Buy even if it costs a little bit more it’s worth it

Like is full of Curves, potholes etc. daily there are things just waiting to ruin more than our day. I’m glad i have this program to ease the pains that come from the accidents that Just Happen

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

Fast helping and did a great job on my phone. Fixed screen

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it

I purchased the two year replacement/repair plan in case I had to ever use it. I have always purchased all my TVs from Best Buy and all have lasted for 8+ years!!!

The geek squad protection plan is a great option. They installed my Bedroom Tv. TECH was timely and knew what to do! Very happy with my purchase and install!! Go Geeksquad!!

The Geek Squad is AMAZING! They can help you in store or if I have a problem with my computer I can CALL and they can WALK ME thru it on the Phone! It is well worth the little bit of extra money!

The two gentleman that installed my TV, including hanging it on the wall were very helpful, very courteous, and spent time to go through most of the interactions you can have on the TV.

Normally never do this but under 10 to cover the headset mine as well. Specially since I had 4 headsets in 7 years. The claim full replace no fixing for 2 years. So hopefully I wont need but the way its been going I likely will.

GET THE PROTECTION PLAN FOR EVERYTHING YOU BUY. I have used this plan on multiple items. It is the most hassle free warranty I have ever experienced and has saved me well over $500.

I appreciate that Best Buy has such a great team of computer and electronic savvy employees that can help if and when something were to break... I highly recommend getting a warranty!

Very useful additional service, worth getting depending on your needs.

Great Service. Very patient. Quick response.to customers

Great to have if you ever need it. Replacement or fixing it can be expensive.

I have not had to enlist the Geek Squad protection plan for this purchase, but they have been incredibly helpful in the past. It's worth the money for ease of mind, especially if you have a bad habit of keeping drinks around your workstation area...

The Greek Squad protection plan is very good and it's worth the money to have.

No issue with this purchase good deal easy process and quality

I love geek squad service. They are always super helpful and easy to get in contact with when you have questions.