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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11102 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,102 reviews
  • Rated 5 out of 5 stars

    Glad I purchased geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer wasn't working and went in and they gave me a new one. So fast and easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price seems reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet so there is really nothing to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go away.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd no sooner drive without insurance! This is coverage get's used!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad replaced my washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this warranty replacement is a great idea and it's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a HUGE help! I called and they immediately helped me, instead of putting me on hold forever like other help lines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it!! I bought it for an HP multi printer I had for almost one year then it started having issues. I brought the HP printer to Best Buy and I picked out the same one in a new box and has been working fine. The Warranty was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixing my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is not wanting to print and i contacted geek squad got an appointment asap .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when I needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the replacement insurance. I’ve used it many times over the years. I was thankful to have had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Squad fix your products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best at restoring your product. Get Geek Squad to repair your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted for all my purchases cant beat the service and guarentee peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue, love this and i would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be upset once something happens..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

    I would recommend this to a friend