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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11029 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 11,029 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment for the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price for the protection it brings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never believed in extended warranties before but the best buy cost was so reasonable. A small piece broke on a new printer and no worries. The Geek squad took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i cant figure out whats wrong with my tech items geek squad gets it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to replace a broken printer and received the most upmost and caring customer service. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printing on the fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im glad to have the waranty been strugeling with my old printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and did 4 year warranty because any issues and it’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives you a piece of mind and for electronic items you need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be upset once something happens..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're privileged to be there for you and make the process as simple as possible. That way, you don't need to worry about the product and just live your life. Please let us know if you need anything!

  • Rated 5 out of 5 stars

    Easy exchange when your purchase is defective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many times for printers that constantly didn't work after replacing several of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting insurance for your gadgets especially if you have little ones that gets into everything. Geek squad will help and little less frustration on your part when it breaks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service, they attended me with a smile and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    at this price, zero to complain about.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan! Highly rep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for my printer. The printer cost a good chunk of change so it only made since to purchase some protection because you just never know when things can take a turn left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on speed dial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

    I would recommend this to a friend