Customer Ratings & Reviews

Always a must! They help TREMENDOUSLY so! I would be lost with this warranty service

This plan protects your purchase and is a good choice if you are wary of your product malfunctioning or breaking. The simple terms are easy to understand and you won't have to deal with any third parties trying to get a replacement. Choose this for your protection.

Thank you, Geek Squad. I love knowing you have my back!

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

Haven't had to use, but will if need be. Better safe then sorry.

I always get the geek squad protection on my electronics purchases. Well worth the cost.

The technician was great Explained everything.if any issues They will take care of it

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

Im happy that I purchased this protection plan. I got a refurbished printer, so I was nervous about that, but knowing that its protected and supported made me feel comfortable buying this.

Was told wrong information when purchasing phone screen protector and phone protector

I love the fact that I have 4 years instead of 30 days to be able to replace whatever I need when I purchase my products

Very professional and knowledgeable able to handle all types of electronics issues

To date, I have had no problem with the monitor except that the tab over the CD cover came apart months ago, which gives me a problem when I try to download music. I should bring it back.

Geek Squad is good to have if you have a lot of electronics and appliances too.

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.