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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11011 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 11,011 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me money over the years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the replacement plan at all(YET) but i have had BB's Replacement plans before and they have always been great. Geek Squad themselves are extremely knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranties are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought an expensive product. The product went out of manufacturers warranty, geek squad just asked a few questions then told me to go get a new one and they swapped it out for me. No hassles defiantly worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Canon Pixma MX922 had the print head malfunction and I couldn't make it work properly by just cleaning it. Brought it back to my local Best Buy and they just gave me a new one. And of course I got another Geek Squad Policy on the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t get this I pray for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one issue returning a product due to failure or issues or anything and got a new item right off the shelf and walked out. No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product for the price. It is well worth it to have this extended protection program and Best Buy has always been very good with their technical advice and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and gave me information in detail on my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS add!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend adding Geek Squad protection to all your purchases. I also absolutely recommend taking advantage of your Geek Squad protection before the expiration date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny, even if you don't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended 2 year warranty for an external blu-ray player mainly because I was going to convert a few hundred discs to digital. For only $9.99, it is a steal if you plan to use the product heavily as the plan protects against wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to cover my repacement epson printer, well worth the money, I already went thru 3 printers and it cover all replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very good Goooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it was easy to ise when the ipad went out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the cost, cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hardly before bought extended warranties, in the past, but in today's market it almost makes sense to buy the protection plan, as it is cheap, at least for printers, no nonsense insurance, should your printer just stops on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use this purchase to a great extent. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+service A+quality A+delivery A+++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+service A+quality A+delivery A++++++++++++++++++++++++++ A+service A+quality A+delivery A++++++++++++++++++++++++++ A+service A+quality A+delivery A++++++++++++++++++++++++++

    I would recommend this to a friend