Customer Ratings & Reviews

I always purchase the Geek Squad protection package on all electronics. There are so many moving parts to wear out on a printer, especially if you use it every day or heavy use, that it just makes sense. I have actually used the protection package for a free replacement printer on the last two printers. It is a ease of mind for what amounts to an expensive purchase. I am very happy with the protection package that I purchased for 4 years and I feel the cost is minimal but well worth the peace of mind.

Listen. Things are not manufactured to last anymore, so Geek Swaud product replacement is a must.

Great option for my husband who is technologically challenged.

I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

The best warranty in the business recommend it for every purchase!

The Geel Squad service is great. Highly recommend. The individual was professional and knowledgeable.

Always put warranties on you electronics no matter what. Even if it’s the bare minimum

La mejor garantía sin duda no me arrepiento de tenerla, no pierdes tu dinero.

Best coverage then any company and always get it. Takes 1 time to pay for itself

Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

This is the best part buying at Best Buy, hassle free replacement with minimal to no effort.

I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

I have not used this service yet, but I have in the past with other electronics and the service is quick and precise.

always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

Listen do yourself the favor and buy a Best buy warranty. When my 55-in Samsung television started acting up they came right over and take a look at it when they didn't have the same model to replace it with the simply a refunded me the money and I was able to go in and put it towards a new set. It was very easy process and I definitely recommend getting it will worth the price.

Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

[Employee of bestbuy] Always gotta get the warranty with what you buy, life happens and you gotta be prepared.

I think this is amazing great customer service and quick service

I will not purchase any electronics without this warranty. IT IS A GREAT VALUE FOR THE PRICE, and you can't go and buy one when you need it.

I love Geek Squad. When I had problems with washer they were quick to get it repaired. I recommend getting it because you never know when you have any issues with your purchase.