Customer Ratings & Reviews

The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad

It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!

BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.

Always willing to help and very knowledgeable. Friendly service!

This oroduct is very convenient snd easy to use….i love it

Printer is not even one month old so I would not know because I haven't had to use it

Love having geek squad protection plan. Keeps my mind at ease knowing i can count on them

I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.

Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

I like the warrant. It makes me sure that my product can be fixed if it breaks.

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

I always get the replacement insurance. I’ve used it many times over the years. I was thankful to have had it.

"The Geek Squad service is one of the primary reasons why I purchase tech products from Best Buy. Any time I've ever had to use my Geek Squad Protection Plans, I've had nothing but positive experiences."

Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.