Customer Ratings & Reviews

good product, easy to use, cost is good, durable and worked fine.

Best is pretty good about their replacement plans. For the most part it is an easy exchange. So far I have not had issues the times that I have had to use their replacement plans.

Agent set up my television with no problem connected the dvd player on the same remote.

Love geek squad protection. They definitely save money in the long run

item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

I got this for the electronics I bought at the Best Buy store. This works just fine for me because it ensures I have my device covered in the event it goes kaput. I have not had an opportunity to use it just yet, but hopefully that never happens.

This service is one of the best things you can do to protect your wallet and your new purchase. If it breaks they fix it. If parts are no longer available then it is replaced with anew model.

Highly recommend Geek Squad. Their service is exceptional, easy to talk to and they listen to your needs.

Great service. Geek squad offers a good service. Definitely like Geek Squad

I love the Geek Squad, they get me in and out fast!

My geek squad renewal is a must. They have saved me the cost of a brand new desk computer when the motherboard was fried from a lightening storm. It's worth the money.

I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

I purchased this replacement warranty package with the printer I bought. I have Total Tech with Best Buy but it doesn’t cover printers. Well worth it for the price

The Geek Squad is wonderful. I don't know what do if I didnt have their help.

Amazing work! I had a problem that was out of warranty but the intelligent worker still was able to fix my issue

The service they offer in product protection is excellent.

When my HP desktop died and could not be fixed, I bought another HP desktop and was helped getting it online and showing all the files I need. I don't know what I would do without the Geek Squad.

I bought this geek squad coverage but didn’t need to use it for the computer. I have used geek squad in the past for other products and was always happy with the results.

The best technology insurance you will buy in any store...simply the best... just go to the store and they will replace the item or give you credit for another item..s

I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this