Customer Ratings & Reviews

Ive never used Geek Squad but Ive dealt with them in store when I had questions the sales people couldn't answer. Always friendly and helpful

The geek squad are so nice. They are knowledgeable at what they do. They try their best to fix the problem. If they are not able to. They will gladly replace the item with no problem.

I bought this warranty along with my Epson printer. After about a year and half the printer started having issues and I took it into Bestbuy and the process couldn't have been easier.

Hopefully I never have to use but I'm happy to have it if I do!

Hopefully I never have to use it but I'm happy to have if I do!

The agent explained in detail how everything would work.

Very helpful staff and great price. Very good policy

lately ive had too many electronics dying just after their manufactures warranty run out-if the price is right on an extended warranty-i will get it-may not use it but if needed much cheaper than buying something new when you have something die

I but this on everything. I make sure it's a replacement plan, not a repair. No questions asked, just go pick out a new product and leave happ. I used to work at best buy almost 10 years ago, and these are better now, less complicated.

Too early to tell. I just purchase this a month ago.

Reliable and dependable services provided by a great company with dependable results

Purchasing a warranty along with a printer is definitely a good decision. I have learned, printers often have issues. Thankfully, redeeming the warranty for my printer was easy and quick. Without a doubt, worth the investment!

4 Year Geek Squad protection plan is why I come to buy most of my electronics. Knowing that Geek Squad will make sure my items run like new for the next 4 years

I always buy replacement warranties when I make purchases at Best Buy. The cost is minimally small and I feel more comfortable knowing that if something goes wrong with the product then I am covered for that additional amount of time.

I had a hard time choosing between the many microphones on the market..I read so many good and bad review on all of them...I went ahead and purchased the cheaper of them all and am very pleased..The sound quality is perfect for my needs.

Great people who help you out when a problem comes up

Great peace of mind when your radio, tv, or computer need repaired or need to be troubleshoot. I am not an electronics person at all, leave that to the experts, aka Geek Squad!

I only had to use them twice, but it was easy and smooth. They wasn't able to fix my T.V. gave me full refund to purchase another one. So we upgraded ! I

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

I haven’t used it yet but the reviews say it’s good