Customer Ratings & Reviews

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

At less than $5 i couldn't pass on the extra coverage. After getting burned on my astros around the 1 year mark, I didn't want to be headphone-less once more. Being able to swap them out in store for a new pair is beyond convenient!

I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

They were helpful enough they serviced my needs in a timely manner

Gives peace of mind. As we all know printers have a higher chance of failing

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

This is a great idea. Peace of mind! Oh, so you want more words. Here you go.

Ive used this service in the past and the worker was very helpful and professional and kind

I would not purchase a set of headphones, mouse, printer, or any other product with out this plan. worth the money!

The geek squad protection plan is a great plan to purchase with any electronic

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

Awesome the return was easy aft spending 1/2 the day on the phone troubleshooting the scanner was bad and Best Buy took care of it for me thanks to total tech protection.

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

Luckily I've only had to use my Product Replacment once with BestBuy, but when I did the experience was straight forward and fairly painless. Even if you never need it, if it's a big purchase like a New Console or TV, it's nice to have the peace of mind of the protection plan.

Works better than I thought but than again its black and Decker so i should have known

I love my protection plans and never thought much of them . I now buy them all the time after a bad time when one of my printers broke and couldn’t get a new one .