Customer Ratings & Reviews

Best Buy has the best protection plans. I always recommend getting one.

I just used this same type of plan on a 2+ year old printer that became defective. I took it to the store and because it was not repairable and no longer in stock, I was issued store credit for the total original price. The process was painless and the folks at the store were very helpful. I took the store credit and bought another printer right away and of course bought the 4-year plan.

Great to have. They fixed my washer the first call then have to give me a new one after my second call. All no extra charge. Without insurance I’d be holding my J forking out hundreds for a new washer

I’ve always bought extended warranties on everything I buy. I’ve never had any trouble with Best Buy in returning an item that broke they either replace it or give me a replacement at the cost that I spent for it or what it would cost to this day.

It is good to have because you feel that you are safe in case something happens to the product you bought

This is at least my 4th K-cup machine in 10 years or so. By far my favorite. Has all the options I like with simple intuitive buttons. I can make a pot just as easily as I can make a cup. I wouldn't bother with this review except that I actually shopped all Keurig options at every store that carries them for well over a year because my now deceased machine started having the LCD screen bug out with increasing frequency. Since you could still operate the machine by touching the right parts of the screen (because we had it memorized), this indicates that the microcontroler uses GPIOs for the display that still work which indicates that the memory in the microcontroller itself is failing. Sure enough, about 2 months ago, it finally started mixing up motor controls and making a mess. This model was one of only two available at my local Best Buy the next day (after previously selling out over Christmas) and I couldn't be happier, though it makes all my previous shopping and research seem pointless. This was the obvious choice but I didn't know it until I used it. Highly recommend.

When I had an issue with my printer, unfortunately they couldn’t fix it, but the refund for the Geek Squad protection went smoothly. They also advised me on better printers for my specific needs which I appreciated.

You never know when you're going to need them. Very good protection for your products.

Although lot of magazines say extended warranties are a waste of money, the one I bought last year for my HP printer just saved me $100. The sale price on the printer was $99.99, so a two year warranty was only $10. Last week, it decided not to print black .I checked the cartridge and printer head and both were fine - so I called my Best Buy in Littleton and explained the problem. After I gave the serviceman my phone number and date of purchase, he brought it up on his computer and told me to bring in the bad one and they would replace it with a brand new one, still in the box. This is the easiest exchange I have ever made! They also gave me a refund on the unused part of the original warranty, which I applied to a new two year plan. I am extremely pleased with the warranty and the service from the Littleton Best Buy on South Wadsworth Blvd.

My wife purchased it for her son. Thanks for it...

this is a great warranty and service agreement I believe i would not, not purchase it again. Perfect

I have purchased the geek squad product replacement multiple times over the course of shopping at BEST BUY. It has been an amazing life saver, their ability to make a crappy experience awesome is what makes this warranty worth every penny. My first experience with it was over a vacuum. The handle broke and they took it and got me a new one with no issues. Sorted and fixed all in one day. I don't know how many warranties do that, but Geek Squad is by far the best that I have experienced!

The staff were very informative and helped with any questions. Easy to get it.

Why stress yourself Go to the pros Get it done right the first time

nice to know the Geek Squad is reliably on call when I need them.

I love the coverage and protection that Geek Squad gives to me

Great price for a 5 year warranty. Would buy again

[Employee of bestbuy] Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.

The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

They have been great on past products i have purchased. But not needed for current item yet.