Customer Ratings & Reviews

This purchase was smart for me. I am not very computer savey so they have helped me several times. They helped me making some other purchases to help things work together. Thanks

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

Good to have, forbid a freak accident happens, or simply if something is defective.

I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

I know some people say that these plans are scams, but I disagree. The peace of mind of knowing I can get a new one if it breaks without having to budget for repurchasing is well worth it. It is always a hassle free process.

This is a great machine I got a Lexmark and it broke down on me after a year I have had not a problem with the Brother at all and its been a year.

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

Great program that Best Buy offers Especially when you have a crack screen on your phone, it was replaced very professionally at no cost.

Great service, friendly staff and easy access to contact them

I love this protection. I have taken my electronics in for help as well as calling them and letting them help me over the phone. The team is very helpful and knowledgeable. I continue to renew my warranty when my 2 years is up.

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

I always get the Geek Squad Protection Plan. It gives me peace of mind and it is well worth the price. I highly recommend it.

Reasonable price and excellent value for great 4 yr protection for my new Canon Pixma TR 7020a printer!

confidence and security that if something goes wrong I am covered.

Geek Squad has been the best investment we have made. Any time we have a performance issue with any of our devices on the program m we contact Geek Squad -- either on line or in the store. We would be lost without them.

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

Sometimes you just don't have the time to repair a laptop. There are so many layers and so many things you have to remember when in order to reassemble... Let the professionals hands it.

This keeps helping me out with printers that break after a year

The geek squad is a very valuable service to get. The agents are very knowledgeable and helpful.

The Bestbuy Geek Squad 2yr Product Replacement Plan is exactly why I buy at Bestbuy. Bestbuy is the best when it comes to product warranty and replacement. No hassels!