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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11009 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,009 reviews
  • Rated 5 out of 5 stars

    Geek Squad 2yr Replacement is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Geek Squad 2yr Product Replacement Plan is exactly why I buy at Bestbuy. Bestbuy is the best when it comes to product warranty and replacement. No hassels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!!!!!!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what the problem is when Geek Squad comes out they always find a way to fix it. I have been with them for years and continue to buy at Best Buy. My Geek Squad Guy is Carlos Neives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My return went very smooth no problems! No questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new coffee pot as last one the pot broke and could not replace for how much it would cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Product protection yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to get warranty on your electronics because you never know what can happend and I have had really good service from the geek squad they are very friendly and reliable they try to help ypu in the best possible way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but happy. Great valuevfor the money. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance of Geek squad which I would recommend to anyone who has a computer or any product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No I did all,but the people was very nice with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranty's are the best!!! Return the item right to the store for a replacement. Can't beat it, especially since they've come down in price over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet. It came as an add on with the product so I took advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Beneficial!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besy Buy is always the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with price. Friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stressless return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my newly purchased printer stopped working after a couple of months, I was able to return it without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent give me my product and helped me in all!!!

    I would recommend this to a friend