Customer Ratings & Reviews

I took a old computer to The Geek Squad and have them check the system and put it all on a SD card and they removed the hard drive gave it back to me and kept the rest of the old computer it was awesome well worth the Geek Squad

I have been using Geek Squad since they first came to Best Buy. They have fixed all my electronics at different times. I can explain to them the problem in lay terms and they get it.

Amazing products. My wife loves them! She uses them every chance she gets. Love it.

This was money well spent. I hope I don't need it, but if I do its there

Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

I'm glad I have this service. I haven't used it yet but it feels good to know that I can call on them for four years.

Can't beet Geek squad. They always take great care of us. It has been worth using them for peace of mind... and a few replacements over the years too!

I did not use the Geek squad for home install. Just asked questions mostly. Always able to resolve my problems. If I ever need their help again, I feel very confident of their expertise.

I always get protection for all my electronics. Very smooth transaction if anything ever breaks!

always good to have protection and they are good with their geek squad service never had issues that weren't fair resolved.

Replacement insurance can be awesome. They help when you don't have money to buy the same product twice. Best buy has usually been good to me in honoring the replacement insurance.

Best group of people. Easy to get an appt. They do not rush you - they listen to your problem and suggest the needed fix. Very professional.

The geek squad was terrific fast and reliable! Excellent price for the work done..

I am always wary on buying protection plans but highly recommend getting one for printers as they break down so frequently these days, best buy service plan is very reasonable...

The Geek Squad Protection Plan is the best. It's better than some manufacturer warranties. I always buy the Geek squad protection because they will fix or replace your item no questions asked as long as you have the protection plan.

I havent had for long but i think everyone needs coverage

Yay! We love a warranty, especially one that lasts 4 years

I usually never purchase extra warranty coverage, but I do with all my big electronics. Let's face it, things go wrong with electronics, but Bestbuy has ALWAYS stood by its guarantee. I can't speak highly enough about this company.

Great product to buy when making an expensive purchase

This set replaced our standard keyboard/mouse that came with our desktop....We have a huge desk set that requires us to run the wires thru the back of the desk and that limited us in how far we could move the keyboard. Not a problem anymore.