Customer Ratings & Reviews

Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

Love the Geek Squad! If you have any issues at all, they will be there to help you! Very knowledgeable and trustworthy! Haven’t had any issues with them!

Geek Squad Product Replacement is a smart, safe purchase for high end products. My purchase was for a very high end printer that will be replaced should anything go wrong.

I always purchase the extended warranty on my equipment so that if anything happens to it Best Buy will either have it fixed or replaced with the newest version on the market

This is honestly so worth it!!! I never got to use on some products but then my printer just flat broke and I was able to get it replaced !!

When my old printer died after less than 2 years, my BestBuy rep suggested I purchase the Geek Squad product replacement policy. For only a few dollars, I don't need to worry about the same thing happening to me again. Money well spent!

They helped us put in our Ring Camera and they came on time.

First of all, it’s always a good ideas to purchase an extended warranty for new tech products. Second of all, geek squad has always been great in my experience, and should therefore be purchased; at least in my opinion.

I do not know how you can write a review for something you have never seen or used. I really love it, it is so great, and I can't believe I lived this long without it.

We purchased this coverage for our new HP printer. For basically twenty dollars I do not see how you can go wrong. If we do not need it fine our printer is good, If we do need it it will be like getting a new printer free (well almost)!!!

Always a good idea to purchase the protection plan

You must get the maximum protection for your products purchased through best buy,they have ALWAYS backed it up ,no issue with fixing or full replacement of products

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

Ibuy with confidence, knowing that I am protected if an issue occurs.

I always purchase the Geek Squad protection. It provides worry-free protection. Never experience buyer’s remorse with this hassle-free protection. Well-worth the peace of mind and protection against accidents and mishaps.

Getting geek squad service it’s a no-brainer! I can bring my products into the store at any time and have them fix it for free. Well worth the initial payment!

service okay. I had to make an appointment which I guess allowed me to jump to the front of the line once they found out I was waiting for my appoint time which had passed already since the line was long. might be a better idea to have someone or a sign in sheet to allow them to look at so they know if someone with an appointment is waiting for them already instead of waiting in line behind people and missing the appointment time because they are waiting in line to get helped. other then that once you get someone they are pretty helpful. of course some techs are more helpful and knowledgeable then others so it's kind of the luck of the draw. I also don't like the fact that they want to keep your item for 6 days and expect you to live without it. they don't offer loners and not sure if they understand but if the item is used for your business that becomes a problem. over all I don't think I'll be buying this service anymore and if my product breaks I'll have to hope it's within the time frame I can return it so I can just get a new one or return it all together.

I purchase protection for almost every purchase at Best Buy. I have always been pleased with the great customer service and support. A definite must have add on for teens! Has saved me way more money than I have paid over the years!

Love the geek squad. We purchase the warranty every time we buy at Best Buy. My motto is bettee to have it and not need it then to nees it and not have it.

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.