Customer Ratings & Reviews

Great people to deal with. A must have to get thoes purchases protected.

Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

Worth the money, completely worry free with my products. I love having that feeling of breaking something and being able to replace stuff.

Haven’t had a chance to use the warranty. However, for the price, it does seem easy to use if you ever have to file a claim.

Had to use the Squad on my computer. They found the problem. It's been working great since. Greek Squad Rules

I've purchased Geek Squad product replacement on several items and have been glad I did. A previous purchase was replaced without question, when the product failed.

This is the best replacement service I have use, I have used it before and is just that as simple as its sound they will replace your item no questions asked!!!!!

I have not needed to use it but I have used them in the past several times and service was fast, hassle-free and with no questions asked .

Geek squad has saved my life several times with my laptop. Now, I would never consider buying an electronic device from somewhere other than Best Buy and would definitely not consider buying the device without Geek Squad!

Never bought before but hoping it’s worth it this time.

I highly recommend purchasing the 2 year warranty. I have purchased it on all my expensive electronic purchases and it was been worth it because I have had to use it when something accidental has happened to my purchases.

insurance is a no brainer. you never know what will be covered or not. dont try to break it just to find out. i hope i dont have to use this, but will if i can.

2-Year Geek Squad Product Replacement. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

Used the replacement insurance once before for an inkjet printer that went defective, easy to use and no problem making claim.

I purchased this just in case. I haven't had to use it yet as the printers have always lasted more than 2 years but I recommend buying this to save yourself alot of stress.

I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.

Have not use it because I got a very good item , but sure the company will make it up to me if need it.

I always purchase and recommend the purchase of the protection plan because it's much easier to get your issues resolved when you take it to the store instead of trying to deal with the manufacturer directly.

Over the many years that I have been making purchases from Best Buy. The Geek Squad help has been extraordinary. I have had several items replaced, including i phones, printers, and Bluetooth devises; without hassle.