Customer Ratings & Reviews

I had used it before they solve my problem it takes time but it solved

This is a great service, but not without its frustrations. Some techies are not as good as others, and much depends and on getting the right person. As a user, one has to have time & patience for an online consultation, and also to realize that not every solution is going to be perfect. This being said, I will renew my contact when this one expires.

Many many many many things have needed this! Printers everytime.

I’ve always liked their service they’re very efficient and when I need something fixed they give you the time and it’s ready at that time

Return my printer I purchase a protection plan, got replacement printer i was in and out in 10 minutes, great service. Geek squad service after duty hours. Thanks

You cannot go wrong with buying your Geek Squad protection plans. Every time I have an issue with any of my products, they will replace it or fixed it.

Best Buy offers very affordable extended warranty plans for high tech items. I rarely have needed to use them, but they provide piece of mind knowing that the Geek Squad is there to fix things if you need them.

It's nice to know that I can get this kind of coverage for our office printer. Thank you.

Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

I bought this because I wanted the protection and I had had one previous experience with Geek Squad and a product defect. They were right on it and the replacement took only a few minutes. You can count on this product.

I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

Bought a printer for my college student to put in his apartment, where something could more easily happen to it than in my own (adult) home. For $20, I have peace of mind for 2 years. Worth the price.

Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

I love how helpful Geek Squad is. They make everything so easy and help you find the right choices if you come into issues.

Here's to hoping I never have to use it but have the coverage if needed

Havent had to use yet and hope i dont. But highly recommend!