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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11013 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 11,013 reviews
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is a Great Service Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something weird happened with my printer that they couldn't explain and I was beyond the return window and they immediately ordered me a new one, no questions asked. They have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always warranty equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed gaming computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Watch protective band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband swears by this band and his unblemished Apple Watch is proof. He tends to not be as careful as he should, but the band really protects the face and the watch is in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it purchasing this replacement plan. The hard drive that I bought has spinning hard drive, it’s nice to have peace of mind while using the hard drive with my Xbox ONe S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe me when I say the cost to have the Geek Squad helping me was wonderful in setting up my new computer. They were patience along with being helpful every time I had a problem. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first-gen Razer keyboard went to the store swap it out for the upgraded model the warranty pays off every single time do not buy a product Without geek Squad warranty protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me the headache of repair and maintenance of my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional Geek Squad agents mounted my new TV system and connected all my related devices. Everything works perfectly now. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I have not used the geek squad for my product. But I purchased it just to have a little more insurance just in case something happens along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great at giving support and guiding customers when they need support. They are quick and easy to understand. I always receive great assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase for me or my kids, especially my kids, I get the plan to go with it. If it breaks, which usually happens with my boys, I can go get another replacement for them. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra device coverage - just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such value in knowing that my devise will be protected with this extra coverage! Haven’t had to use it yet but gives me great peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it is great to have the replacement plan. You never know when something can go wrong and its always so easy and convenient to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a help to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful on the telephone. In the store they are also very helpful. I am not very computer literate so I love this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven’t had to use the geek squad and hoping we don’t have to. Lol. Highly recommend when you purchase a computer or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even if you think you dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you think you wont need it, you should always get an extra warranty for your electronics...you just never know when something is going to happen and it costs so little for not having to worry!

    I would recommend this to a friend