Customer Ratings & Reviews

Geek squad protection is worth it!!! Always utilize this protection.

I recommend buying Geek Squad Protection plans for expensive items and even the non-expensive items too. It is worth it!!!

Geek squad is great to have. You never know when something stops working. Better to have then not have.

Have not had to use it but great peace of mind knowing it it there

Geek Squad 911 svc fast,dependable and reliable on all service rendered on electronics and appliances purchased thru best buy

Any problem from dust heat humidity power surge and normal wear and tear, GSP will take care of you. You need this on every purchase.

I had geek squad before and their service is amazing. I purchased this for my printer, but hopefully I won’t have to use it

I tend to buy warranties for my products, and until now they’ve been very convenient

Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

As a father of a boy, this is well worth the money due to normal, non-careful activities of young men while gaming.

The agents where very knowledgeable about product and the geek squad did great job of explaining the process of how it’s set up and works

As a consumer, you can't never go wrong with an additional service of protection, especially with electronic devices!

Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

They'll replace your product with another of the same one in case it breaks, great warranty to have with products that have the possibility to break or get damaged with use

Have had no issues with product but I feel assured with geek squad if I do have any problems. Will wait and see down the line.

I always recommend the added service protection, added service protection=piece of mind!

Have the 2-year Replacement on my printer just in case something malfunctions but there has not been any problems yet.

I am glad that I purchased the Geek Squad Product Replacement. It came in handy and I have used the service. They were quick and efficient.

Fortunately I haven't needed to use this yet. But if I do I like the idea of a replacement instead of being without while someone has me send off and wait for them to try to fix