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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 11,015 reviews
  • Rated 5 out of 5 stars

    geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor decided that it didn't want to work anymore. BB replaced it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't want it, my teenager convinced me otherwise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After his 3rd broken 'entry level' gaming headset in 12 months, we gave in and added this to the more expensive headset purchase. Hopefully we get the full year out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justin case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty, but I know those who have. Its better to have it than not, but sometimes not worth it depending on the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally i bought for my hp printer which usually gone especially printhead after original warranty done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a warranty for a headset I purchased had to use it 10 months later no questions ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will definently fix anything up thst you need. I had a pare of headphone that got messed up and Geeksquad was there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this. My printer stopped working after a year. Best Buy replaced it with a new one with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There geek squad protection plan is amazing it covers the price you paid on the product and will replace it if they don't have it or if the item is no longer avaliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is = problem slver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem that my local geek quad cannot solve. Zach and Reggie are top drawer techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year extended warranty on printer/scanner I bought for my daughter. I'm glad I did because it will scan but for some reason printed pages come out blank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy these but decided to. After almost 2 years my printer died and replacement was absolutely no hassle or questions at all. Worth the small cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but they are very helpful for advice on things that I’ve had to ask about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my camera and the tech was very helpful and polite when helping my trouble shoot the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditto to last post! Geez, I buy a lot at Best Buy. Guess I bought this! I'm sure it will help if I have a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it yet, but if you read the contract, it's well worth the money to have an easy replacement, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection for my purchases. Best Buy is the best place to buy devices and other home items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad! Anytime I ever have an issue with the product they always answer my question and fix the issue the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to have savings in the long run .It’s a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you know the product will break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a headset that generally breaks every year or so. It's great for that type of stuff. I wouldnt buy it otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of mind for the price. I have not had to use the service. The set up was pretty easy, It's just good to know I have this if I need it.

    I would recommend this to a friend