Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11015 reviews
(11,015 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
A-Geek Squad connected my printer quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting quite a while for Geek Sauad agent, I was pleased to have him get my printer all connected and working well.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value, a plan that actually works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan, returns are easy right at the store. I”m very pleased with the overall process.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family knows the value of a protection plan. Well worth purchasing.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HP SPECTRE COMPUTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is exactly what I was looking for, it is light in weight very fast and easy to set up and use. I would highly recommend it to anyone looking to upgrade.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Better than old warranty company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to go with a different warranty company bought this from Best Buy this time. Price was better and no having to send it in for repair or replacement, if needed.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad always helps you with any problems or concerns regarding your electronic devices and have warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer does not stay connected to the laptop or internet. I've had it for about a year and now it's printing without the words on the paper
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...........................................
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comforting knowing I can have a warranty to back my product in the event that something goes wrong
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased my electronic device's from any other company than best buy because they have the best protection
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good protection service just some items is not worth it but the ones that you think can brake it is good
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not do without my Geek Squad Replacement Plan. Protects my purchases so I do not have to buy a new product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it... I hope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hear if you run into a problem, you definitely want to have geek squad replacement, especially on a printer. Hope I don't need it, but if I do, I will be happy I have it
I would recommend this to a friendRated 3 out of 5 stars
stuck keys 8 months of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi, BusyCOMom. Thank you for taking the time to provide your thoughts on our Geek Squad Product Replacement plan. Though it's disappointing to hear of any issues with your equipment, I love that you have found value in the plan and are planning to take advantage of that. We're always here to help, so if you ever have any questions you may feel free to reach out to us at 1-800-433-5778.
Rated 5 out of 5 stars
Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always smart to get protection on any items that offer it.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan and coverage. I was able to get my son laptop fix with no issues
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEKS ARE THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.True product support. It is as they say, replace without question. They have always treated me well.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must for an electronic item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for the Camera and I recommend for any electronic product. Better than insurance as you get a technical backup all the time you purchased the plan for.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have utilized the Best Buy Geek squad service for over 5 years now and I enjoy visiting the store with an appointment to have my electronics questions answered
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like having warrantys since sometimes things to die.......................
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend


