Customer Ratings & Reviews

Good product and service. One satisfied customer here. Would recommend this

Everything worked great till after about two weeks and black lines started printing in the middle of all my print jobs. I tried all the recommended fixes and it’s still printed the black lines. Exchange it for a new one here’s hoping it works better and longer.

Amazing service as always. No questions asked and will get you your replacement same day if available at the store.

I haven't used the Geek Sguad in a few years, but was very happy with their work back then. So i will use them if I need them.

Great investment easy to use makes alot of copys has a very large printer ink last a long time

So first off, the print quality is fantastic - WHEN it prints. Immediately out of the box I got an “ADF Jam” error before I even put paper in it. Thinking it was a fluke, I ignored it. However, this error has been consistently getting worse to the point that this machine is just sitting unusable. VERY frustrating and unfortunately I waited just past the year mark without realizing it. Thankfully I did get geek squad protection, but was informed theres a $99 charge for that as well, which is just incredibly frustrating. Needless to say, learn from my mistake. Purchase any printer but this one!!! Too much money for it to fail so quickly. Absolute trash HP.

This HP printer I purchase is easiest printer I have ever used it tells me when my ink is low

Great replacement Printer for my old 8610 Printer.

Purchase a warranty with them ! The Concise of knowing you have a 2 year warranty

I have used it before on another product. It i the best deal going.

A must buy with any major electronic purchase. Always a great value.

I almost forgot that the geeks replaced my DVD player. Good job.

It works very good no problem only couldn’t get my pictures back

Like to protect my products with geek squad they are easybto understand

Hoping I never have to use it. But glad i got it just in case

The more complicated the product, the more that can go wrong and the more expensive it is to get repaired, so this is a very good idea for those products. The GEEK Squad is also very helpful answering any questions I might have...even the dumb ones!

As a not so smart computer guru I would suggest this on all your tech buys!

I bought this to protect a refurbished printer I purchased here. The printer was supposed to come with everything. It came with the ink, but not the cord. How do you send a printer without the stupid cord to plug it in? I go online to ask to replace it under the protection I bought, they say I have to bring the printer and proof of purchase to a Best Buy store. The closet Best Buy store to me is almost 40 minutes away. Are you kidding me? I had to get a cord off Amazon then, which I don’t have prime. Just an entire hassle and unnecessary at that. How hard is it to replace the cord via chat/phone. I hope this protects the printer itself should I need it in the future, because so far it’s done nothing and cost me an extra $35 to have.

I recommend this camera! I Love it! Great pictures!

Service plan is worthless. I went to the colma Best Buy at 5 pm. I had an appointment and still waited in line. The employee said we don’t service printers, you need to call in home support. Ok I call them, they tell me no it must be serviced in the store. I go back to the store for second time. In time and has I spent more than 35.00. No I highly don’t recommend a service plan. Ok