Customer Ratings & Reviews

Geek squad has always been a good deal. Anytime I have any problems they always take care of me.

I would never buy another printer without this 4 year warrantee/Geek Squad replacement. Any time I've ever had any question or concern, Best Buy has been supportive! They set up my laptop in no time at all, replaced my printer with no questions asked. Very helpful.

I was looking for a printer that would also do other things like scan into files. Also be a fax machine, etc. and the geek squad was able to help me get one that works best for my needs.

Great job on installation. Listen well to customer needs. Very pleased, and left card for any follow-up questions or concerns.

I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

For the price for a four year replacement option plus any questions and help needed along the way on the printer I bought then based on prior printer feel it was an easy decision as I’ve yet to have a printer last four years without issues and replacing it.

so glad you have extended warranty available. Thank you. Never know when it will be needed in the long run.

Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

I was so appreciative of the service when I had to return my printer. It was covered under the warranty and covered under the extended warranty that I purchased and everybody was great start to finish gave me a new printer and off I went.

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

They were very helpful and polite and saved me a trip

Geek Squad is great for assistance & very convenient when you have questions about your products.

I haven’t required this service yet, but did aquire it due to geek squad excellent service in past items. It is worth it.

I like that I get piece of mind with my new purchase

Highly recommend getting Geek Squad coverage on all your electronics. Fast, friendly service.

I am not very computer savvy..... I am able to ask questions and get help any time and am confident in their service if I need anything having to do with my computer's. The Geek Squad Service was perfect when I purchased my new iMac last year. A Rep. Came to my home and "HOOKED ME UP" with no problem. I will always keep the service. It gives me confidence to purchase future electronic's. Am 78 years old and NEED this service. Thank you, so much!

Everything works great. Plus, I love the peace of mind with the extra geek squad warranty. Would buy again.

Very helpful and friendly. Very knowledgeable about the service and parts and how they were going to install it and how it should work.

every thing the printer/copy said on the box that it would do, did. No problem setting it up. Just right for our household