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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11036 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 11,036 reviews
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad!! They have saved more more than once on getting my PC back in action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad has been great when I take my products in for updates I still have not had to replace anything, thank God.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. We will see in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't have any big issue to get a replacement, but the agents are extremely helpful to answer me some questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my plan !! Very helpful supporting prople Follow through responding to unanswered questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase the Best Buy extended warranty for electronic products. I've never had a problem with Best Buy when I've had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this protection on everything, never regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and hassle free protection! Trusted for years to come, I get it every chance I get on each items I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to help me with all my problems and questions. I think everyone need the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several household items using this plan. Always a safe feeling knowing your equipment is covered. Always available, just a call away or mouse away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is reassuring to know that if my printer has issues, BB will have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to fix and/or replace items. I would definitely recommend on every electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful it is offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology these days, it's nice to be able to purchase a warranty where you know that Geek Squad will take care of it if it ever breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics are so expensive and can be cumbersome. Geek squad is an essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad replacement warranty. Had a issue with the printer I bought. Called and they sent replacement in a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could happen to your appliances so it's always good to get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty with any hard drive purchase, it's an inexpensive peace of mind in case something happens to the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't hurt to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value your tech I would strongly recommend spending the little extra for that sense of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet, but knowing they are one call away makes me feel good about my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection for items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Dont be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection, peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added two more years to my protection plan. Best Buy is the only place to do this and get your money's worth!

    I would recommend this to a friend