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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,039 reviews
  • Rated 5 out of 5 stars

    I have had to replace item 3 times, no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement warranty has been great. Never a problem getting a replacement. Tell them the problem, find a new one, swap. Easy! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of issues when it comes to anything technology based. It gives me piece of mind to have the protection plan on my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my geek sqaud protection on any recent items i've purchased, but in the past the geek sqaud has been very helpful & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and any problems have always been resolved satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thank you so much for always having a great team just waiting to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use the protection warranty but it did give me a Piece of mind if anything was to happen to my Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always they’re to answer any questions even without having to submit a claim. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one and this does what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers seem to have issues so we bought the warranty. It you print high volume buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase with any electronics I purchase at Best Buy. If anything happens, you're covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gee squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the geek squad protection on this item and hopefully won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad protection numerous times on several products. I'm very familiar with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives me rest of mind. I know that I'm covered anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that we pay for these things I have to buy the protection. I have never had any problems with getting replacements when I buy the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad protection. No compalints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but everyone is always nice when i call to ask any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad warranties. Always very reliable and a must have when you purchase products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go-to prod service. If you purchase anything from BB always use this services if it’s affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plans are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plans are almost always worth it! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad, I always know that they will be able to help me or repair my electronic equipment

    I would recommend this to a friend