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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,039 reviews
  • Rated 5 out of 5 stars

    Warranty Replacement Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for the warranty I purchased. It's like car insurance - when you need it you are glad you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this protection plan just in case something happened so it won’t be a huge cost later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan. Have not needed to use but my luck I wouldn’t have gotten it and then needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent 5 hours with me and couldn't get the printer attached to my laptop. I felt bad for him since he tried really hard. The printer will be going back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure I’m Protected with my items making sure I have warranty is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff really works, never thought best but would off this but it came in handy 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great product, really like it! one of the best products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet for the item I purchased, but they have been very helpful in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those policies that everybody must have to protect their investment in items that are sensitive to be easily damaged. Recommended !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection for the only way I choose...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delighted that I could replace a relatively new printer that should've lasted longer. switched brand as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad was very professional. Installation was quick and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went beyond the call of duty in providing advice on products such as a 1 gb SSD and 8 gb of RAM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional cusomer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to get a "bug" in my computer. I took it in for Geek's to check out. Not only did they repair it, but did it quicker than they said they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and I forget what the rest of the example review said... but I’m sure they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this will save you on costs if your device decides to break on you within the coverage period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this will save you on costs if your device decides to break on you within the coverage period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan but really They no brainer on certain purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service skills and knowledge and understanding about my concerns and questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got the two year geek squad replacement warranty. Now we don’t have to worry it breaking in two years.

    I would recommend this to a friend