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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 11,040 reviews
  • Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to use the Geek Squad a few time but each time, the process was very simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a PLUS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff are excellent to work with. A must Buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan in case something occurs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This puts my mind at ease if something happens to any of my products that I buy from Best Buy. The warranty should cover or fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for the money! If there is ever a problem the cover if or replace center product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very welcoming and approachable! Explained in detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad for my electronics. So friendly and great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan to cover my computer in case of lost files or any issues with the computer. It is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet. But nice to know i have good support options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value to get the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally do not buy warranties because they are a rip-off, but this one was priced very nicely, so makes sense to get it through Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for a 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy the replacement plan, we never know what would happen if you have to buy new product more money than a replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has helped me a lot with installing and the WiFi of the Hewlett Packard Printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best way to go for a worry free tech experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces item, if it breaks, stops working, and so on! Worth the money, personal use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are going to buy electronics, protect them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems almost mandatory to ensure your electronics last as long as they are suppose to. Protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when I had to go to them because I was having questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second geek squad purchase after i had a pleasant experience from my first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup for when I can’t do it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this service yet but it’s great to know I’ll always have it if I do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is so worth purchasing the warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love that most of the products sold at Best Buy can have a warranty for a small fee. And if yo return it, the exchange is always to EZ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't have this then I feel bad for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow talk about something important this thing is amazing my keyboard stopped working because my dog peed all over it. Luckily I was covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Warranty is...a Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with an ESPON printer. I rated it as 4-star just because I HAD to make an entry. However, I can't say much about it, as I have not needed to use it. So far, Best Buy has been "good" to me, and I hope that this warranty is as well.

    I would recommend this to a friend