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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11046 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 11,046 reviews
  • Rated 5 out of 5 stars

    Geek Squad Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always delivers. This is one of the main reasons I always ship Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something is going to go wrong, so it definitely helpful to have replacement plan to help you out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I loved my purchase great computer! and I also loved the GeekSquad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally worth it! My teenage son tends to be hard on his things, so having this guarantee has saved me money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage if you are interested in something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service came in handy! Easy transaction and totally worth it for this type of product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it. But I’m sure when I do it’ll be a smooth process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything without a warranty. The staff is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for all my electronics. Actually have never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this in the past and would recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Best Buy’s Protection plans they kick in right From the time of purchase this is a must have product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the geek squad. I will continue to use their services on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy appointment response!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very easy to accommodate appointment when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t purchase this option when offered you should start. The cost is minimal and has no downside at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand up warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with the warranties. Best Buy always stands behind what they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a TV, Sonos sound system, DVD, and Remote and the Geek Squad did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty. Its a must for all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for 2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it . Replace or give you credit with no questions. Great I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had such great service with a product replacement plan as I do with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond d to help replace my printer after it failed to print!!

    I would recommend this to a friend