Customer Ratings & Reviews

I buy Geek Squad on my devices, especially worthwhile for gaming keyboard or mice. The do wear out. Returned item after almost 2 years of useful service with an issue. Walk out with an updated model for $10 more and buy another Geek Squad Protection Plan. Cheaper than replacing and you gain peace of mind throughout the ownership of knowing you will not have to layout another $100 bill if it breaks.

always a good investment for electronics in case something goes wrong

For a very reasonable cost, we've always added Geek Squad protection to our PCs and laptops. When we've had an issue with our machines, and had to send them in for maintenance or repairs, the Geeks always handle the problem with complete courtesy, understanding and a fast return. In a couple of cases, they've done remote troubleshooting and repair of our machines so that we wouldn't have to take them in for service. A great option when purchasing a computer, completely worth the small additional price.

Work great happy with my printer saeman very helpful friendly and kind and answer questions i will be back

Better coverage than the Best Buy Plus subscription that was for 2yrs

I have not used this warranty as of yet, so i cannot write a review of it.

We are very happy with the device! We gifted it to a friend and they were very happy with it!

I have a problem with my printer. The person who help me, give me the best solution at my printer problem

Geek squad is awesome to have for all of your families devices.

I purchased this protection for my new printer. I'm hoping I don't need to use it, but I have peace of mind if something goes wrong.

I have my fridge repaired and I didn’t even buy it from you guys. They did such an awesome job and saved me a fortune. I will definitely be using them again. So I decided to get the plan.

Great customer service helped get me a replacement quickly even with my 2 kids running around!

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

I have never been one who takes a protection plan because I always thought I was throwing money away. For some reason, I bought the protection plan for my Logitech K800 keyboard. The plan was under $10. When the keyboard malfunctioned after 18 months, I realized that I had the protection plan. I took it to Best Buy thinking that they would fix it but they gave me the same keyboard brand new. Yes, I took the protection plan on the new one!

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

One can't be too careful. And, it's always good to have extra protection for just in case something happens to your products! I wish Geek squad protection was cheaper and for longer periods of time covered AND money back if services not needed at the end of the warranty period. Or, if item breaks or messes up after the warranty, since the warranty wasn't previously used, then allow the warranty to cover the product anyways, post original warranty!

I love purchasing the extra protection! I then know I will not need to worry about assistance if something goes wrong. I use the Geek Squad if ever there is a problem with an item... they are great and easy to work with. Thank you.

Unless what you are buying is super cheap - always get the warranty from BB. I've had to use it to replace a TV and now will need it to replace a printer. Get what you can afford.. the most years they offer if you can. After the panel going out on my old TV, got a new one no issue. Hopefully will be the same when I take my printer in next week if they cannot fix it.

This is a must for your electronics. It gives you a peace of mind. This is a hassle free warranty!

Glad I have it, and will have no worries. I always purchased this.