Customer Ratings & Reviews

We bought this as added protiction for my daugters computer.

Purchased the protection plan. Glad I did. I didn't need to use it, but it is reasurring to have a local option.

Just incase it breaks this is a good thing to buy.

I just bought this to replace a broken monitor and man I love this!

This insurance is worth it because if something goes wrong with your printer they can fix it

I purchased this plan had the printer less than 90 days it jammed. I took it back to the store and they did prorate the amount from the plan protection. This was a huge disappointment. I truly needed the printer otherwise I would have sent it back to Epson. Best Buy is a place I loved to shop however after this I do not think I will get the protection plan again. I could have purchased 2 printer. 130 old plan for printer returned plus 130 new purchase $260 gone down the drain. Thank you Best Buy.

I bought the 2 year Geek Squad protection plan for $13. I thought the price was reasonable .

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

its a bit expensive depending on the item, but ive never been left in a lurch from the product replacement plans.

Geek squad is nice to have in case something breaks down. There is always peace of mind.

It is the best product replacement plan available.

i also get geek squad protection on all my items that they offer it on.

As always, I"m happy that I have the extra security when making purchases at Best Buy.

Bought my daughter a computer for college, has been good to have the warranty - college kids are tough on their computers

Didn't need it, I couldn't get the software for the printer to work so I had to return it and didn't need the protection

Sometimes They help, sometimes they don’t do anything and I have to take to a 3RD party

have very good service guarantees highly recommended

The agent was very helpful; he set up my computer and scanner.

This is a good printer that does an average job. I had to call tech support to get it hooked up because it was not picking up my wifi in the house for some reason. Once hooked up though its done a great job. My only beef with it is the scanner. Sometimes it will not scan to the computer, says the connection is not there. I think it has more to do with my wifi though then the printer itself. I would recommend.

Works very well easy to use compat and reliable love it