Customer Ratings & Reviews

Needed help very helpful arrived promptly and fixed problems

It prints fast but copies slow. Not happy with how slow the copies take.

They haven't really had to help me but sure they would be glad to

Glad to have the protection this offers, give me peace of mind

I have not had any problems yet to use this service

I love to have it, in case something goes wrong, have geek squad backup on all my electronics, love it

geek squad is an excellent tool for modern services for all electronics

Good service from the Geek Squad that makes sure everything is working for you

It ok but with covid really not come to much needed at this time

Its nice to have ... [the geek squad] however is rarely used

Glad i spent the extra money if their is an issue.

WASTE OF MONEY: My macbook air was purchased at Best Buy with the warranty. I had to send it in for some technical issues with the screen. When I received it back the screws were falling out. I brought it to the store three times, and each time the geek squad screwed them back in. This was a temporary fix that fell apart shortly after. Over time I started loosing all the screws that kept falling out, and they said they did not carry macbook air screws and would not replace them. Meanwhile, the laptop was still under warranty and falling apart due to their mistake. If I had to guess when they put the laptop back together the first time they likely used the wrong screws.

I barely used it to the majority of products I purchased from Bestbuy

It's only valuable if I need to use it. Kinda like insurance

I carry my hard drive everywhere I go and use it a lot, so I like to get the extended warranty just in case

I have not had to use this yet but am confident its worth the money.

Great printer! Very sleek and compact just like I needed for such a small space. The only problem I have is the canon app used for mobile printing is a pain to work with. Printer itself prints fast and looks great!

Doesn't hurt to be prepared for the unexpected. I usually purchase the extra protection on all major purchases.

This was nice to have just in case something did break on the computer but never needed to use it.

Bought this 2 yr Geek Squad Product Replacement for my new headphones and was not a bad price.