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Customer reviews

Rating 4.7 out of 5 stars with 11068 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 11,068 reviews
  • Rated 3 out of 5 stars

    Ok plan I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement plan and I was disappointed that I could not replace product or be offered something comparable to what I had. I was given my money back which I guess is good, but I still need a printer and no one suggested anything so I left with my store credit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer I purchased had a faulty print head. When I purchased the item, I was told "if they can't fix it, they'll replace it". Didn't even try to fix it. Was less than 3 months into a 4 year replacement plan and now it's void. Would have thought a brand new printer would have been covered under manufacture's warranty at least.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has been really helpful when working with my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the geek squad plans. They come in handy when an animal is in the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You use to be able to just walk in for assistance from the geek squad now you have to make an appointment and they are not always ready when arrive. If it is not based on appointment times then they should not have appointments go back to the old days of first come first serve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical,convenient,high quality,safe and not expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a warranty on this printer just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus - Rift S PC-Powered VR Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement was well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an alright case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright case. Mainly good having a keyboard but lack protection to the iPad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have gotten this plan with setup. One computer hasn’t been set up yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just extra protection. Never had to use it. Not much else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan! It is great coverage and the Geek Squad is very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service on the phone and on the store, everyone is ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind in case anything happens to our devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped me make several purchases and has given me on the spot diagnosis

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 YEAR PROTECTION PLAN

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE HIGH PRICED FOR PROTECTION PLAN FOR WHAT THEY GIVE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeck squad give a good service and easy to wor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    when you use your mouse a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to protect your investment in some way and the guarantee is good, it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a safe bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me from the heart ache of a cool new toy being lost forever! Always a safe bet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is for a 15 year old so it is nice to have an option if something breaks.

    I would recommend this to a friend