Customer Ratings & Reviews

I don't usually buy protection plans, but I did buy one for my last (Epson) printer, and I am glad I did. It pooped out after eleven months, and Best Buy refunded me the full purchase price in the form of a gift card, which I then spent on a new (HP) printer. I bought a protection plan for the new printer as well.

Bought this for a HP Printer.. was a pain in the rear.. had to package and ship the HUGE HEAVY printer twice for them to attempt to fix it.. fail times two…. Took forever and was a hassle to finally get my money back.. keep in mind all the time wasted and I lost printing time.

Since printers seem to die every 12-24 months no matter what you buy.

I personally love best buy warranties. Take full advantage of them when you can.

Needed to get this. Extended warrantee have had 3 printers in the last 5 years.

Call the manufacturer within the first year. They won’t tell you this because all they care about is money.

If anything goes wrong, they will fix it or replace it. What's more to say?

It is good to have some kind of insurance in case something happens.

Disappointed to see that Hewlett Packard no longer offers extended warranties longer than 2 years. Additionally, if you have an issue with your printer, Best Buy will have to send it out for repairs rather than replacing it as in the past. Who can be without a printer while waiting for it to be repaired?

The exchange was easy and painless. Will be back to use them again if needed

I have a secure feeling knowing that I have Geek Squad Product Replacement

So for a few dollars it was still worthwhile. After twice before needing to take advantage of our extended warranty we opted to pick up again. So we didn’t need to take advantage of this one but still worth the piece of mind for our college student.

I honestly totally didn't even notice I purchased Geek Squad I don't know how to be honest I don't know if it's like a subscription thing that was my fault but I've use Geek Squad in the past is good but I really don't use it it all depends on the person

2 yr geek squad product replacement good deal at only $5 for 2 years

Never had to use but im sure its good. Good job at geek squad

Felt the product was good; however, I have never used geek squad yet.

Just a good thing to have after the manufacture warranty has expired

This plan assures my product will be taken care of if there is a problem.

really happy to buy this warranty, be peace on mind with this.

It's ok to have cause stuff are pricey these days so grab it. Never know.