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Customer reviews

Rating 4.7 out of 5 stars with 11068 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 11,068 reviews
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it but having it eases the mind some.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when something breaks down that I can get it replaced quickly and without extra cost. The only thing that bothered me was that they tried to tell me my product was no longer available and tried to sell me a more expensive product, when in fact it was, but I had to buy it online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not yet needed, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost for my printer. Have not needed it yet but reassuring to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don't service certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought headphones with this warranty. I wanted them repaired or checked and was told they only replace the items, no service work is offered. Returned 4 pairs and I am over it. I was also told you would get value of the item. I bought mine on sale, and only get sale price, not full price of item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad membership ir great if you need help with anything you bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item that I bought at my local Best Buy was satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy geeksquad support is most reliable and i recommend everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect the tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one of many great add one Best Buy offers when making purchsses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last computer I had was just shy of 2 years and broke, with the warrenty I got credit towards the purchase of a new one ...they even helped me pick out a new one simple and easy .when I bought my new computer I again purchased the warrenty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is a great thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt to get a warranty and it has saved me multiple times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lik e having th e g e elk squad they are always very helpful and pleasant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a no brainer, total replacement if having issues for up to two years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have helps cover purchases. I’m grateful to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase a warranty with my purchase and I like how it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is used quite often so this plan will be well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the reasonable fee. Adds to the standard warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent option to assure that the product is safe for 2 years at least

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price was lowered by BB, DON'T expect anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy the replacement contract. However, the price for the Epson Scanner was high. Now they have come down on the price from $499.99 to $399.99. Evidently, there is some fine print regarding BB's Price match guarantee! When you select the reason for the return it mentions 30 days. Electronics must be special (15 days). But if you pay for the Total Membership it's 60 days. Sounds like bad marketing and worse customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection when I make a purchase at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grest product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Governor had a reason to use product. I'm guessing it is good to have

    I would recommend this to a friend