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Customer reviews

Rating 4.7 out of 5 stars with 11068 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 11,068 reviews
  • Rated 1 out of 5 stars

    worst support available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4yr Geek Squad Product Replacement. Absolutely the worst support available. Chat support never picks-up and when you call support, you sit on hold 15-minutes or so, you get a non-technical person who changes their answer to match whatever you say. Ultimately they give you the option to pay for their technician to come to the house to analyze the malfunctioning product or to take it into a store (an hour drive away).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes.... It's a good policy and it has great terms that's great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet I haven't had to use but glad their there to help when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously gave great service. Look forward to the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad cover got wet and just like that it was replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciate support in getting printer set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate support in getting printer set up. Working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have in the event of an misfortune with your produce.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really works and we are happy we bought this warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T come in handy cuz I got 5 kids don't want to just trow away my cash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just a few dollars I got a 2 year warranty. Well worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. ............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for printer warranty just in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what we use it for Print anything anywhere from any device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never not buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Need i say more. No hassles or questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing. Cannot go without some kind of help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great thing to purchase on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate knowing if needed help, I would have someone to contact

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was worth it. I hope to not have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like knowing we'll be covered should anything happen to the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have warranty to lean on if product disappoints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extended warranty canceled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek product replacement for an Epson printer. After about 4 months I had a problem with the printer and brought it back to Best Buy.They gave me a new printer but I lost the 4 year Geek replacement warranty for some reason. I was still under Epson's original 1 year warranty. I have no idea why the extended warranty wasn't transferred to the replacement printer. I spent $50 for the extended warranty and never got to use it.

    No, I would not recommend this to a friend