Customer Ratings & Reviews

I purchased the protection plan for an I tem I had to return because it did not work and I was not refunded the protection plan amount.

Its ok, it just eats up so much ink. I wish I got a different brand or even a laser printer. for the price, you get what you paid for.

This product replacement offered by Best Buy should prove useful given the fact the product I purchased will most likely be discontinued in the near future for reasons attributed to flaws in manufacturing

I called up geek squad after buying the geek squad product replacement service stating that my printer is not working. Guy is asking another 99 dollars to look at it. Why would you buy this support :4-Year Geek Squad Product Replacement for nothing? I would not buy any thing from best buy geek squad again.

So I got this to cover and iPad case and keyboard combo. And so worth it cuz I already used it to replace the keyboard when it stopped working after a few months

When getting the protection plan, its almost a gamble as to whether or not you will use it. As of today, I have never had to make a claim with geek squad so I am unfamiliar with the process.

The agents did there best to fix the samsung washer but it was just too far gone

Bought this service for my laptop when I went to get the battery replaced was quoted 3 weeks.... I am not sure where they are getting these batteries from but I would have to assume somebody is sending it by foot and boat from china in order to get it here. Not sure why they can't order the new battery to the store and just have me pick it up or bring my laptop in. I need my PC for work.

The paper tray sticks, does not move smooth at all. The ink program is a total rip off, after the "free" ink promotion, the ink is outrageous priced, and to continue to buy it is too pricey, can't even buy it thru any big box stores, have to go thru them, so too me it has been a big ripe off. huge waste of money on a printer.

One of the best decisions we have ever made With printer luck we have

Seems like a nice add on, but ive heard some problems with geek squad never dealt with them personally however

Very good service..put to hard to make a Appointment ..I call no bady ever Answer the phone How i can get a phone number some one to answer.

My experience with geek squad has always been sub-par. But this warranty for my Western Digital Easy Store 4TB was only 8 bucks and I felt it was necessary considering WD’s track record.

They don't make products to last like they used too. So with the cost it is always best to add a little protection.

Well, I'm not sure this was necessary. I haven't needed it, looks like I probably won't. It;s all plastic but fairly sturdy. If I don't drop it, my purchase of the extra warrant was probably a waste.

Have not used them so no reviews as of use yet sorry

The battery was faulty when it was installed in the printer. This should have been an easy fix under the warranty, with the battery being mailed to me. I had to take the printer in to Best Buy.

Haven't used, and dont know. I will see and then edit this

Have not had to use it yet. So can not comment on it

We had an HP printer for 13 months and had numerous issues. The printer regularly would not print. Had to unplug & replug it in to reboot before it would print again. this was happening too frequently. Our Total Tech guy thought there was an internal hardware issue so it was returned for a full credit.